JM Lexus

Case Study

JM Lexus

JM Family deployed exacqVision Z-Series servers with pre-installed exacqVision Enterprise VMS software. The new enterprise-class video security system has greatly improved business operations, saved time searching for important video and increased the level of trust between JM Lexus and its customers.

JM Lexus, the only retail automobile dealership owned and operated by JM Family Enterprises, is the world’s largest volume Lexus dealership since opening in 1992. Their main showroom, service center, parts, and Lexus certified body shop are all located in Margate, Florida while the JM Lexus Certified Pre-owned Superstore is located across Sample Road in Coconut Creek, Florida.

JM Lexus is always searching for innovative ways to serve their growing clientele. Vice President and General Manager Jim Dunn along with Fixed Operations Director Brad Schafer needed to replace an aged analog video system with a cutting edge IP video system. They wanted more than just another camera system. They required the new system to perform three vital functions: management, security, and real value-added benefits for the JM Lexus customers.

Hare Chevrolet is one of the oldest transportation companies in the United States

Dunn and Schafer leveraged the services of corporate security manager Paul Dufresne from their parent corporation JM Family Enterprises. Founded in 1968, JM Family is a diversified automotive company specializing in vehicle distribution, processing, financial services, finance and insurance products, and dealer technology products. Most recently, JM Family Enterprises was ranked No. 27 on Forbes’ list of “America’s Largest Private Companies” and No. 37 on Fortune magazine’s “100 Best Companies to Work For” list.

To meet and exceed the expectations of Dunn and Schafer, Dufresne brought in Frank Fiore of Video Design Group as the project manager. Fiore collaborated with Dufresne and documented every aspect and detail of the project.

Hare Chevrolet is one of the oldest transportation companies in the United States

Beyond the two JM Lexus sites, the project also had to meet two additional JM Family requirements: first, a long-term infrastructure that could be easily managed and maintained across its enterprise and second, implement an “evergreen” process. The evergreen process, as defined by JM Family, is to have all equipment covered by a four-year warranty and then replace those units at the end of the warranty period.

Fiore started the project in two simultaneous phases: phase one concentrated on the system’s design aspects including camera views and locations, infrastructure pathways, electrical requirements, bandwidths, and installation limitations. Phase two concentrated on the selection of equipment including cameras, video servers, switchgear, fiber, and structured cabling. This approach proved very beneficial. The new design and layout for the system was neither restricted to only re-using existing conduit pathways, nor by a limited product offering. The results achieved the coverage JM Lexus needed as well as wanted.

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